If you have any problem with your order, the first thing you should do is send an email to our support helpdesk at support@bluelots.com as soon as possible. We respond to emails Monday through Friday and usually within 24 hours. 

Whether you need help organizing logistics for receiving freight or parcel shipments, have a problem with an order you received, or need to get in touch for any other reason, please send us an email and we'll get back to you as soon as we can.